Data Handling and Protection NOTICE
Treeshake prioritises the security and privacy of our clients' and website visitors' data. We are committed to adhering to industry best practices and applicable data protection laws. Be at ease, we do not collect or process any sensitive data through our marketing campaigns or website.
We understand the importance of data classification and access control. Our team members are granted access to data on a need-to-know basis, ensuring that only authorised personnel can access sensitive information. We maintain strong password protection measures and regularly review user access rights and permissions.
To safeguard data, we employ secure storage practices and encryption protocols. Our incident response plan enables us to swiftly address and report any potential breaches, or security vulnerabilities.
We pursue ongoing training and awareness for our team to ensure they understand and comply with our data protection policies. We consistently review and update our policies and practices to meet evolving regulations and industry standards.
We value the trust placed in us by our clients and website visitors. If you have any questions or concerns regarding our data handling and protection practices, please don't hesitate to contact us.
Privacy Policy
Effective date: January 2023
Treeshake (registered as Topaz Sky Trading 341 (Pty) Limited) (“us”, “we”, or “our”) operates the www.treeshake.com website (the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service and the choices you have associated with that data. Personal information can include but is not limited to a person’s name, address, email address, date of birth, credit information, intention to acquire products or services – thus, any information that can be used to identify an individual.
We use your data to provide and improve our website and services. By using our Websites, you agree to the collection and use of information in accordance with this policy.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
We collect only the minimum necessary data for website analytics. Any personal data will be opt-in and within the control of the user to select.
Types of Data Collected:
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”) in an opt-in form. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Cookies and Usage Data
Usage Data
We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our Service;
Preference Cookies. We use Preference Cookies to remember your preferences and various settings;
Security Cookies. We use Security Cookies for security purposes.
Use of Data
Treeshake uses the collected data for various purposes:
To provide and maintain the Service;
To notify you about changes to our Service;
To allow you to participate in interactive features of our Service when you choose to do so;
To provide customer care and support;
To provide analysis or valuable information so that we can improve the Service;
To monitor the usage of the Service;
To detect, prevent and address technical issues.
Transfer of Data
Within reasonable means, we actively adhere to the data policies in compliance with the General Data Protection Regulation (GDPR) and Protection of Personal Information Act (POPIA). Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.
If you are located outside South Africa and choose to provide information to us, please note that we transfer the data, including Personal Data, to South Africa and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Treeshake will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure of Data
Legal Requirements
Treeshake may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation;
When we have your permission;
To protect and defend the rights or property of Treeshake;
To prevent or investigate possible wrongdoing in connection with the Service;
To protect the personal safety of users of the Service or the public;
To protect against legal liability.
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyse the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visitor’s activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. We will also change the effective date of this Privacy Policy (located at the top of this page). Be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Policy.
Contact Us
Please feel free to contact us if you have any questions regarding this privacy policy. You can send an email to hello@treeshake.com